Effective October 18, 2026Last updated October 20, 2026
This policy explains how Hutgate LLC uses cookies and similar technologies on this website, and how you can control them. It supplements our Terms of Service and Privacy Policy.
01What cookies are
Cookies are small text files a website stores in your browser. They let the site remember information between pages or visits — for example, that you already made a cookie choice. Similar technologies, such as local storage, work in the same way and are covered by this policy.
02How we use cookies
We keep cookies to a minimum and group them into two categories:
Essential — needed for the site to work and stay secure, such as remembering your cookie choice and protecting the project request form. These are always on.
Analytics — help us understand which pages are visited and how the site performs, in aggregate. These are set only if you accept them.
We do not use advertising cookies, and we do not sell information collected through cookies.
03Cookies we use
Cookie
Category
Purpose
Duration
hg_consent
Essential
Remembers your cookie choice so we don’t ask on every visit.
12 months
hg_chat_handoff (session storage)
Essential
Carries what the project assistant collected to the request form when it hands over. Cleared as soon as the form reads it.
Until the tab is closed
hg_chat_closed (local storage)
Essential
Remembers that you have already sent us a request, so the assistant points you to the form or our email instead of asking you to describe it again.
48 hours
hg_chat_state (session storage)
Essential
Keeps your conversation with the assistant in the tab you are using, so reloading the page or moving to another one does not start it over.
Until the tab is closed
hg_chat_verified (session storage)
Essential
Remembers that you verified your details with the assistant, so it does not ask again in the same tab.
Until the tab is closed (at most 2 hours)
hg_device (local storage)
Essential
A random identifier for this browser, used only to apply the 24-hour pause after a failed verification. It says nothing about who you are.
Until you clear this site’s data
hg_chat_paused (local storage)
Essential
Remembers when a paused assistant becomes available again, so the chat button can show it.
24 hours
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Analytics
None at the moment: we do not use analytics cookies. If we add any, we will list them here and ask for your consent before setting them.
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04Your choices
You can change your preference at any time below, or from “Cookie settings” in the site footer. You can also block or delete cookies in your browser settings; blocking essential cookies may stop parts of the site from working.
EssentialAlways on — required for the site to work.
AnalyticsHelps us understand how the site is used.
05Third-party services
Some cookies may be set by service providers that help us run the site, such as the email and SMS providers used to send verification codes. They process data on our behalf and only for the purposes described here.
06Changes to this policy
We may update this policy as the site or the law changes. The “Last updated” date above shows when it last changed. If we add a new category of cookies, we will ask for your consent again.